What's included
- Diagnosis of the faulty switch or socket
- Terminals tightened or the switch or socket replaced
- Earth and polarity checked with a tester
- Verified electrician with hand tools and testing instruments
- Safety check of the circuit worked on
- 30-day warranty on the work done
What's not included
- New switch or socket, quoted and agreed before fitting
- Replacing the whole switchboard
- Rewiring of the room
How the visit goes
- 1
Circuit switched off
The electrician turns off the right MCB and confirms the point is dead with a tester.
- 2
Plate opened and checked
They check for loose terminals, burnt contacts or a worn switch.
- 3
Repaired or replaced
Connections are tightened, or a new switch or socket is fitted once you approve the part.
- 4
Tested with you
Power is restored and the point is tested with a plug or appliance in front of you.
What we need from you
- Access to the main board or MCB box
- A list of every switch or socket giving trouble
- The new switch or socket if you want a specific make
Questions about this service
My socket sparks when I plug something in. Is that dangerous?
It usually means a loose or burnt contact, which can heat up. Stop using that socket and book a visit so the electrician can fix it.
Are spare parts included in the price?
No. If a part or material is needed, the electrician quotes it and fits it only after you agree.
What if the problem comes back?
If the work done stops working within 30 days, we come back and fix it at no charge.
How soon can an electrician come?
The earliest slot is 30 minutes from now, and you can book up to 3 days ahead, in working hours. You get the electrician's name before the visit.
