What's included
- Old plug top removed and cable cut back to clean wire
- New plug wired with live, neutral and earth in the right pins
- Cable grip secured
- Appliance tested in the socket
- Verified electrician with hand tools and testing instruments
- 30-day warranty on the work done
What's not included
- The new plug top, quoted and agreed before fitting
- Repairs inside the appliance
- Replacing the wall socket
How the visit goes
- 1
Plug and cable checked
The electrician checks the plug, the cable end and the rating the appliance needs.
- 2
Cable prepared
Damaged wire is cut back and the ends stripped cleanly.
- 3
New plug fitted
Wires go to the correct pins and the cable grip is tightened.
- 4
Tested
The appliance is plugged in and run to confirm it works.
What we need from you
- The appliance with the damaged plug
- A new plug top of the right rating, if you have one
- A working socket to test in
Questions about this service
Which plug do I need, 6A or 16A?
Small appliances like a mixer or lamp use 6A. Heavy loads like a geyser, iron or AC use 16A. The electrician confirms on the visit.
Can you replace more than one plug in the visit?
Yes. Tell the electrician at the start, and each extra plug is added at the price shown.
Are spare parts included in the price?
No. If a part or material is needed, the electrician quotes it and fits it only after you agree.
What if the problem comes back?
If the work done stops working within 30 days, we come back and fix it at no charge.
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