What's included
- Old seat cover removed
- Hinge area cleaned before fitting
- New seat centred on the bowl and bolted tight
- Soft-close hinges adjusted
- 30-day warranty on the fitting
What's not included
- The seat cover, bought by you
- Repairs to the toilet pan or cistern
How the visit goes
- 1
Check the fit
The plumber holds the new seat on the bowl to confirm the shape and bolt spacing match.
- 2
Remove the old seat
The old bolts are undone, or cut out if rusted, and the area is cleaned.
- 3
Fit and centre
The new seat is bolted on, lined up with the bowl and tightened evenly.
- 4
Check the hinges
The lid and seat are lifted and lowered to check soft-close action and that nothing wobbles.
What we need from you
- The new seat cover with its bolts
- Your bowl measured before buying
Questions about this service
How do I pick the right seat size?
Measure from the middle of the bolt holes to the front edge of the bowl, and check whether the bowl is round or oval. Take these to the shop.
My old bolts are rusted. Is that a problem?
No. The plumber cuts them out carefully without marking the ceramic.
The soft-close lid drops too fast. Can it be adjusted?
Many soft-close hinges have an adjustment, and the plumber sets it during fitting. If the damper is faulty, it is a seat defect to take up with the seller.
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