What's included
- Old tap removed carefully
- Wall or deck threads cleaned and retaped
- Your new tap fitted level and tight
- Connector hose attached where the tap needs one
- Leak and flow test after fitting
- 30-day warranty on the fitting
What's not included
- The new tap, bought by you
- A new elbow, extension or connector, quoted before fitting
- Tile cutting or wall repair around the point
How the visit goes
- 1
Check your new tap
The plumber matches the tap to your wall or deck point and checks every part is in the box.
- 2
Remove the old tap
The water is shut off and the old tap is unscrewed without straining the wall point.
- 3
Fit and seal
Threads are cleaned and taped, and the new tap is fitted straight and tight.
- 4
Test for leaks
The supply is opened slowly and the joint is watched for any seep.
What we need from you
- The new tap, with all its parts
- Access to the stopcock
- A clear basin or sink area
Questions about this service
Will my new tap fit the old point?
Most standard taps do. The plumber checks before removing the old one, and if an extension or reducer is needed, it is quoted first.
What happens to my old tap?
It is left with you, to keep as a spare or dispose of.
Is there a warranty on the fitting?
Yes. If the fitting stops working within 30 days, we come back and fix it at no charge.
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