What's included
- Inlet shut and old toilet removed
- Drain outlet cleaned of old sealant
- New toilet set on a fresh seal and levelled
- Pan fixed to the floor and cistern connected
- Base joint finished neatly
- Flush and leak test, plus 30-day warranty
What's not included
- The new toilet, bought by you
- Moving the drain point or changing outlet type
- Floor tiling and civil work
How the visit goes
- 1
Check the new toilet
The plumber confirms the outlet type and distance from the wall match your drain point.
- 2
Remove the old one
The cistern is drained, connections are undone and the old toilet is lifted out.
- 3
Set the new toilet
The outlet is cleaned, a new seal is placed and the pan is levelled and fixed.
- 4
Connect and test
The cistern is connected and filled, and the toilet is flushed to check every joint.
What we need from you
- The new toilet with its cistern and fixings
- A clear path to carry the old toilet out
- Access to the inlet valve
Questions about this service
Can I switch from a floor outlet to a wall outlet toilet?
That means moving the drain, which is civil work outside this service. Book a plumber consultation for a written quote.
Will you take away the old toilet?
The old toilet is removed from the bathroom and left with you. Disposal is not part of this service.
How long before I can use it?
The toilet can be used once the plumber has tested it. If silicone is applied at the base, avoid wetting that joint for a few hours.
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