What's included
- Geyser switched off and cold inlet closed
- Leaking inlet or outlet joint found
- Washer or thread tape renewed
- Connector hoses checked for wear
- Leak test with water flowing
- 30-day warranty on the repair
What's not included
- New connector hoses or valves, quoted before fitting
- Geyser tank leaks, element or thermostat repair
- Geyser installation or removal
How the visit goes
- 1
Make it safe
The geyser is switched off at the plug or MCB and the cold inlet is closed.
- 2
Find the drip
The plumber dries each joint and watches to see which one weeps.
- 3
Reseal the joint
The joint is opened, a fresh washer or tape is fitted and it is tightened again.
- 4
Refill and check
Water is let back in and the joints are checked dry before power is restored.
What we need from you
- Geyser switch or MCB easy to reach
- A stool or ladder if the geyser is mounted high
Questions about this service
Water is dripping from the bottom of the geyser itself. Can you fix that?
A leak from the tank body is not a connection fault. It needs the geyser maker's service or a replacement.
Should I switch the geyser off before the visit?
Yes, if it is leaking near the switch or wiring. The plumber will also switch it off before starting.
Can you fit a new geyser instead?
This service covers connection leaks only. Tia, the assistant on the site and app, can help you find the right service for a new geyser.
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