What's included
- Old external cistern removed
- New tank fixed to the wall at the right height
- Inlet connected and float level set
- Flush pipe joined and sealed at the pan
- Flush and leak test before leaving
- 30-day warranty on the fitting
What's not included
- The new tank and flush pipe, bought by you
- A new inlet connector or valve, quoted first
- Changing to a concealed cistern
How the visit goes
- 1
Shut and drain
The inlet is closed and the old tank is flushed empty.
- 2
Take down the old tank
The inlet, flush pipe and brackets are undone and the old cistern is lifted off.
- 3
Mount the new tank
Brackets are fixed level, the tank is hung and the flush pipe is sealed into the pan.
- 4
Fill and test
Water is let in, the float is set and the toilet is flushed to check every joint.
What we need from you
- The new tank with brackets and flush pipe
- Access to the inlet valve
- A clear bathroom wall around the old tank
Questions about this service
Can you convert my wall tank to a concealed cistern?
That needs wall breaking and civil work, which this service does not cover. Book a plumber consultation for a written quote.
Can the new tank go at a different height?
Usually, if the flush pipe you bought is the right length. The plumber checks this with you before drilling.
What if my old inlet valve leaks?
A new valve is quoted before fitting, so you can decide on the spot.
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