What's included
- Top and sides vacuumed with a high-suction machine
- Stains pre-treated
- Surface shampooed
- Moisture extracted to help drying
- Waste taken away
What's not included
- Headboard and bed frame (see bed cleaning)
- Removing stains that have soaked through the foam
- Turning very heavy mattresses
How the visit goes
- 1
Book a slot
Pick a slot from 30 minutes to 3 days ahead. The professional's name is shared before the visit.
- 2
Vacuum
The top and sides are vacuumed to lift dust and skin flakes.
- 3
Spot-treat and shampoo
Stains are pre-treated and the surface is shampooed.
- 4
Extract moisture
Moisture is extracted to speed up drying.
- 5
Walkthrough with you
The professional shows you the finished work and clears away the waste before leaving.
What we need from you
- Bedsheets and covers removed
- Fan or window available for drying
- A free power point nearby
Questions about this service
When can I sleep on it?
Give it a few hours with the fan on until the surface feels dry.
Do you clean both sides?
The top and sides are cleaned. If you want the underside done, ask at the start and help turn the mattress.
Do I need to arrange any cleaning products?
No. The professional brings all the machines and cleaning products needed.
Can I cancel or reschedule?
Cancelling is free up to 2 hours before your slot. To reschedule, open your bookings page and pick a new time.
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