What's included
- Floors machine-scrubbed in every room
- Stains removed in rooms, kitchen, bathrooms and balconies
- Cleaned around beds, sofas and cabinets
- Acid-free products used on marble floors
- Waste from the cleaned area taken away
What's not included
- Moving heavy furniture or appliances
- Shampooing sofas, carpets or chairs
- Polishing wooden furniture
- Washing utensils
How the visit goes
- 1
Book a slot
Pick a slot from 30 minutes to 3 days ahead. The professional's name is shared before the visit.
- 2
Set the order
You and the team agree which floor and rooms come first, so daily life is disturbed least.
- 3
Floor-by-floor clean
Each floor is finished, including its bathrooms and balcony, before the team moves down.
- 4
Walkthrough with you
The professional shows you the finished work and clears away the waste before leaving.
What we need from you
- Valuables and papers locked away
- Pets kept in one room or outside
- Water and power on across all floors
Products and brands used
- Professional-grade cleaning solutions
- Professional cleaning machines
Questions about this service
Can we stay in the house during the clean?
Yes. Many families move between floors as the team finishes them. Someone should be around at the start and for the walkthrough.
Do you clean the marble without damaging it?
The team uses acid-free products on marble. Point out any delicate stone or wood at the start.
Do I need to arrange any cleaning products?
No. The professional brings all the machines and cleaning products needed, and uses acid-free products on marble.
Can I cancel or reschedule?
Cancelling is free up to 2 hours before your slot. To reschedule, open your bookings page and pick a new time.
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