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Cleaning consultation: cleaner carrying a cleaning caddy and broom up home stairs
Home Cleaning30-day warranty included

Cleaning consultation

Takes about 45 min

Not sure what your home needs, or how big the job is? A cleaning supervisor visits at your slot and walks through every room with you. They note the size of the home, how dirty the floors, tiles and kitchen are, and any problem areas like hard-water marks, oil build-up or old paint splashes.

You then get a written, itemised fixed quote and an estimate of how long the team will take. Nothing is booked until you agree. The visit itself takes about 45 minutes, and the visit fee shown on this page is adjusted against the job if you go ahead. Keep a rough idea of which rooms and appliances you want covered.

What's included

  • A cleaning supervisor visits at your chosen slot
  • Room-by-room survey of floors, tiles, kitchen and bathrooms
  • Problem areas noted: hard-water marks, grease, stains
  • Written, itemised fixed quote and a time estimate
  • Visit fee adjusted against the job if you go ahead

What's not included

  • Any cleaning work on the same visit
  • Materials or chemicals for the job itself

How the visit goes

  1. 1

    Book a slot

    Pick a slot from 30 minutes to 3 days ahead. The professional's name is shared before the visit.

  2. 2

    Survey of every room

    The supervisor checks each room, the kitchen and bathrooms, and notes stains or build-up that need extra time.

  3. 3

    Written quote

    You get an itemised fixed price and a time estimate. You decide later, with no pressure.

  4. 4

    Walkthrough with you

    The professional shows you the finished work and clears away the waste before leaving.

What we need from you

  • Access to every room, balcony and bathroom you want quoted
  • A list of appliances or furniture you want cleaned
  • Someone at home to walk the supervisor around

Questions about this service

Is the visit fee refunded?

It is adjusted against the job if you book the cleaning. If you decide not to go ahead, it covers the supervisor's visit and time.

Is the quote a fixed price?

Yes. You get a written, itemised fixed price for the work surveyed. Anything you add later is priced and agreed with you before the team starts on it.

Can the team start cleaning on the same visit?

No. The consultation is only a survey and quote. The cleaning is booked as a separate slot once you agree.

Do I need to arrange any cleaning products?

No. The professional brings all the machines and cleaning products needed.

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