What's included
- Carpet vacuumed to lift dust from the pile
- Stains pre-treated
- Shampooed with professional-grade fabric chemicals
- Water extracted by machine
- Waste taken away
What's not included
- Moving heavy furniture off the carpet
- Silk or antique carpets needing specialist care
- Wall-to-wall carpet unless agreed
How the visit goes
- 1
Book a slot
Pick a slot from 30 minutes to 3 days ahead. The professional's name is shared before the visit.
- 2
Check pile and stains
The professional checks the carpet material and stains, and confirms it is safe to shampoo.
- 3
Vacuum and pre-treat
Dust is vacuumed out and stains pre-treated.
- 4
Shampoo and extract
The carpet is shampooed and water extracted to speed drying.
- 5
Walkthrough with you
The professional shows you the finished work and clears away the waste before leaving.
What we need from you
- Furniture cleared off the carpet
- Space to lay it flat
- A free power point nearby
Products and brands used
- Professional-grade fabric cleaning chemicals
Questions about this service
How long until I can walk on it?
Allow 2 to 3 hours with the fan on. Thick rugs can take longer.
Do you take the carpet away?
No. It is cleaned at your home.
Do I need to arrange any cleaning products?
No. The professional brings all the machines and cleaning products needed.
Can I cancel or reschedule?
Cancelling is free up to 2 hours before your slot. To reschedule, open your bookings page and pick a new time.
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